Contact
We answer by email. Write from the address linked to your VizoAPI account so we can find it quickly.
Support
Questions about the API, your account, a task or a bill. Include the task ID, or the request_id from the error response, so we can look it up.
support@vizoapi.comWe usually reply within 1 business day.
Sales and enterprise
Higher rate or concurrency limits, larger volumes, or an agreement for your company. Tell us which models you plan to use and your estimated volume.
sales@vizoapi.comWe usually reply within 2 business days.
Security reports
Found a vulnerability? Send the details and the steps to reproduce it.
support@vizoapi.comContent and rights reports
Report content made with VizoAPI, or a result that infringes your rights. Include the task or file ID if you have it.
support@vizoapi.comBilling errors
A duplicate or unauthorized charge, or a payment that didn’t add Credits. Write from the account owner’s email address and include the order ID.
support@vizoapi.com
Postal address
Oakrelay Labs LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA