Acceptable use policy

Effective date: November 8, 2026

In short: VizoAPI runs third-party video and image models. You may use it for any lawful purpose, including commercial work, but not to make sexual content involving minors, intimate or deceptive content of real people without their consent, content that infringes other people’s rights, or content meant to harm. If you build an app on VizoAPI, your users must follow these rules too. We restrict files, revoke API keys or close accounts that break them.

This policy is part of our terms of service, and it explains the “Acceptable use” section there in more detail. It applies to everything you send to the service (prompts, parameters, images, video and audio) and to every result you get back.

Prohibited content

Do not use VizoAPI to create, request, upload or share:

Child sexual abuse material. Any sexual or sexualized content involving a minor, including drawn, animated or AI-generated content and content where an adult is made to look like a minor. There are no exceptions, for any purpose.
Non-consensual intimate imagery. Nude, sexual or intimate images or video of an identifiable real person who has not agreed to it, including “undressing” a photo of someone.
Deceptive deepfakes. Content that puts an identifiable real person’s face, voice or body into a scene they did not take part in, in a way that could mislead viewers, unless that person has agreed. This includes fake endorsements, fake statements by public figures, and fake evidence.
Fraud and impersonation. Content made to impersonate a real person or organization, to defraud people, to fake documents or identity checks, or to manipulate elections.
Harassment and hate. Content that threatens, bullies or targets people, or promotes violence or hatred against people because of who they are.
Violent extremism and serious harm. Content that promotes terrorism or violent extremist groups, gives real instructions for weapons that can cause mass harm, or encourages suicide, self-harm or eating disorders.
Content that infringes rights. Results built on copyrighted works, trademarks or a person’s likeness that you have no right to use, such as recreating a film scene, a brand’s logo or a character to pass off as the original.
Illegal content. Anything that is illegal where you or your users are, or where it will be published.

Adult content between consenting adults that is legal where you operate is not covered by this list, but some models refuse it and their providers’ rules apply.

Before you upload a photo, video or voice of an identifiable person, make sure you have their consent for the use you have in mind. For public figures, satire and commentary can be lawful, but presenting generated content as real is not allowed.
Label generated media as AI-generated where the law requires it, and wherever viewers could otherwise take it as real.
Do not remove or hide watermarks or provenance data that a model adds to its results.

Intellectual property

You need the rights to everything you upload, including reference images, video and audio.
Results can resemble existing works. Check results before you publish them, especially for commercial use.
To report a result that infringes your rights, write to support@vizoapi.com with the task or file ID, the work it infringes and your contact details.

Model rules

Each model may come with its own use rules from its provider. Those rules apply in addition to this policy, and a model may refuse a request even when this policy allows it. A refused or filtered request is a failed task and is not charged.

Your users

If your app lets other people send requests through your VizoAPI account, you are responsible for what they do. Show them rules at least as strict as these, and act on reports you receive. Contact us if you see abuse you cannot stop on your side.

How we enforce this policy

We do not review every request. We check inputs and results when we receive a report, when our systems flag possible abuse, or when the law requires.
While we review a file, we may restrict access to it. We tell you the reason, and you can reply to appeal. A restricted file is kept for up to 30 days while the case is open, then deleted.
Depending on how serious the case is, we may restrict files, revoke API keys, suspend the account or close it. For child sexual abuse material we close the account at once and report it to the National Center for Missing & Exploited Children (NCMEC) and other authorities as the law requires.

Reporting

To report content made with VizoAPI, write to support@vizoapi.com. Include the task or file ID if you have it, a link or copy of the content, and why it breaks this policy. We read every report.

Changes

We may update this policy. We post the new version here with a new effective date, and tell account owners about important changes by email or in the console.